How Companies Use Wikis

So, how do companies use wikis? The key words that stand out from my research are "sharing ideas" and "communication." Wikis are used for collaborating ideas from the CEO to the janitor of a company. Everyone can post ideas, and comment on other ideas posted by other employees. A wiki can be used to motivate and support employees. Since the internet is available to everyone throughout the company, ideas can be shared from all over the world at a company's many locations.

My former employer, Educational Testing Service in Princeton, NJ, used wikis to share information and get feedback on just about everything. When I started my job there, I was directed to a wiki that helped all new employees get situated in their new job. Information was available online about how to use my new phone, where to call the help desk if my computer crashed, and what was available for lunch that day at the cafeteria. When I had a question on benefits, or anything human resource related, there was a wiki with company information, frequently asked questions, and links to all benefit sites offered from the company to employees.

In my former position, I created a wiki for all of the production artists that I managed, keeping track of who was working on what. It's a great way to organize work, and collaborate with other like minds. Many of the artists that I worked with were freelancers, or working in other locations, or different buildings on the campus. With the wiki I created, we were able to ask if anyone needed work, who was on vacation. It was a great way to communicate and manage everyone! :)


http://www.slideshare.net/myerman/how-are-companies-using-internal-wikis

http://theelearningcoach.com/elearning2-0/using-wikis-for-elearning/